From Record-Keeping to Running on Autopilot – Pop Meals’ HR Transformation
Key Takeaways
We recently had the opportunity to hear from Balvinder, HR Manager at Pop Meals, about their experience with brioHR and how it supports their HR operations
Can you tell us about your company and what makes it stand out in the market?
Balvinder:
We're a homegrown Malaysian food delivery brand, formerly known as Dahmakan, now serving popular meals at accessible prices through our own smart kitchens. What we're proud of: we use data and AI to power everything from cooking automation to last-mile delivery, keeping quality consistent while scaling fast across the Klang Valley.
What pushed you to change how you ran HR, and why brioHR?
Balvinder
With around 625 employees and a lean HR team, too much time was going into repetitive admin, payroll, records, onboarding, leave, attendance. The goal wasn't just to get a system; it was to make HR scalable without growing headcount at the same pace as the business. We picked brioHR because the platform keeps evolving, especially with AI, moving from just recording data to helping analyze it and automate work via API integrations. Bonus points for the responsive support team, the client community events (pickleball, HR podcasts), and that it's HRDF claimable.
It has evolved beyond a traditional HRIS, AI and automation make HR more efficient and data-driven
What has changed for your HR team and employees since improving your HR processes?
Balvinder
Employee info is now centralized, onboarding's smoother, and payroll is more structured, so HR spends far less time chasing or fixing records. On the employee side, it's self-service: staff can check leave and their own info without going through HR for every small request.
How would you describe brioHR in one or two sentences?
Balvinder:
"A platform that helps HR automate and centralize day-to-day work, especially at scale. It's evolved past a typical HRIS, the AI and automation make HR more efficient and data-driven."
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