We hear more and more people talk about employee engagement but do we really know what it is?
When employees are satisfied at their workplace, it doesn’t mean they are engaged with the company. Employee engagement is the state of mind of an employee where they are both rationally and emotionally committed to their work. Their past events, present experiences and future expectations with their organization motivates them to put energy and effort into their work where they are willing to give their best to achieve goals for the company. They are not just doing their work so that they can stay longer in the company.
Employees can appreciate perks given by their company such as health insurance for themselves and for their family members, performance bonuses, team dinners and so on without actually feeling committed to their missions or being loyal to their company.
The term engagement is in fact more intricate than just being satisfied or happy at work. Engagement is when employees feel attached and loyal to a company. Employees who actually feel this way don’t just work for a salary or just to have a stable job but rather believe in the missions and ambitions that the company have. Engagement is the psychological state which meshes the relationship between employees and their company. Employees who are engaged display high levels of enthusiasm, energy and motivation, which translates into higher levels of job performance, creativity, and productivity. Higher revenues and profits for companies could be then gained by having such employees and increases their well-being.
Employees feel more enthusiastic about their jobs when they are empowered to do something relevant and significant that are beyond their expectations and when they feel connected to others. It is also essential when they know that they are working in an environment where their work is appreciated and rewarded. Employees are then more prone to showing up at work energized and with positive vibes.
High employee engagement correlates with higher average revenue growth, net profit margin and customer satisfaction. Today, 70% of business leaders agree that employee engagement is critical to achieving business results. How do you create a greater employee engagement?
Have an impact on the company
Employees look for ways to create an impact on their company. Organizing open talks and brainstorming sessions allows employees to share their ideas with their colleagues and give them a clearer vision of the company’s goals for the future and they also feel more engaged with the company. Let employees know who are the company’s clients so they know who they are working for. This makes them more committed to their work and they’ll provide better quality in their service. Giving employees more independence helps them to be more initiative and gain more self-confidence when a task is accomplished.
Healthy relationships between colleagues
Create tasks or projects which demands employees to collaborate together. In this way, they’ll help one another and this increases communication and self-confidence drastically. Encourage employees to have short breaks and create a space where they can feel more relaxed to have conversations that are not related to work. This allows them to build a greater relationship and hence, help one another more easily. Employees should also feel comfortable to say “No” to their colleagues when they are in the midst of doing something important or are mentality exhausted to lend a hand to their peers. This gives them a better understanding of themselves and also teaches them how to explain this matter in an appropriate way to their colleagues.
Good relationships with managers
Giving five minutes of your time to give a positive feedback or an advice or simply congratulate employees for a good work accomplished on a daily basis will help uplift their confidence level in their managers. Allocate some of your time by having individual talks with your employees to better understand the problems they are facing and how you can help them solve it. This shows that you care about their personal growth and keep them motivated.
Creating a comfortable workspace
Having a calm and silent work place guarantees high level of concentration for employees. Create a workspace where sunlight comes in. Sunlight is beneficial for employees’ well-being and helps them increase their productivity. Creating a space where employees can feel relaxed encourages them to take short breaks with colleagues and chat on topics that are not related to work.
Happiness at work
Sharing good news with the employees whether it’s something personal or related to work helps create a closer relationship between different teams in the workforce. When goals and missions have been clearly set out, encourage employees to work from home when it’s inconvenient for them to commute to work. This gives them the flexibility to better organize their day and decreases stress level. Paid holidays are to be taken to encourage employees to have other activities besides work so that they feel motivated when they return to work and help increase their productivity.
Freedom that benefits employees
As mentioned above, the freedom for employees to work from home should be given so as to decrease burn-out cases in the company. During non-working hours, it’s best for employees to not be solicited so that they can cut–off from work physically and mentally. If meetings are scheduled in advance, employees can better optimize their time on their projects and plan in advance when to work from home.
Expressing the company’s visions clearly
Work together with employees to define the values and the culture that the company is trying to create to make them feel personally engaged with the company. Putting up the company’s values or visions on the walls or on a board in the workspace helps them to keep them in mind and feel motivated to work towards that goals.
Say “Thank you”, “Good job”, “Congrats” or any other encouraging words whenever possible to remind employees that their work is appreciated and this will definitely have an impact on them emotionally. Celebrate when an employee achieves something for the company or even if it’s for cultural celebrations to show them that the company cares in what they believe in.